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Florence Gerl is an experienced professional in customer service and administration, currently serving as an Account Back Office & Customer Service Specialist for DACH at Happy Socks since October 2022. Previous roles include Administrator & Customer Support for DACH & Spain at Vässla Micromobility, Service Agent for DACH at Klarna, and Partner Service, Customer Service & Dispatcher for Austria at Delivery Hero SE. Florence holds a Bachelor's degree in Business Administration from IU Internationale Hochschule and an Abitur, Begabtenabitur from Heinrich von Kleist Schule Potsdam, along with diverse educational experiences in international schools across Venezuela, Quito, and Madrid.