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The IT and Technical Support team at HanseCom Public Transport Ticketing Solutions GmbH ensures the seamless operation and maintenance of the company's advanced software solutions for public transportation ticketing. This team comprises roles such as Presales Solutions Architect, IT-support manager, Cloud Specialist, and IT Project Manager, all of whom work collaboratively to deliver technical support, manage IT infrastructure, oversee cloud services, and guide IT projects from inception to implementation. Their expertise is essential in assisting clients with digital transformation and maintaining high standards of service in mobility solutions.