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Kyla Donovan has extensive experience in operational support and management, currently serving as Operational Support II at Hanscom Federal Credit Union since September 2019. Prior to this role, Kyla held the position of General Manager at McDonald's for over twelve years, from August 2007 to September 2019, and also managed Video Thunder from September 2002 to September 2004. Kyla holds an Associate's degree in Legal Office Administration from Salter College, completed between 2007 and 2009.