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Bandi Li has a robust background in banking and project management, currently serving as the Head of Services Management & Staff Experience at Hang Seng Bank since March 2022. Previous roles include Vice President of Project Management in the COO Office for Consumer Banking at DBS Bank, and Senior Manager of Branch Sales Development and Performance Management at Dah Sing Bank. Bandi's extensive experience spans positions at HSBC and Bank of China (Hong Kong), where roles focused on training, customer experience management, and sales performance. Bandi holds a Master's degree in Human Resources Management from Hong Kong Baptist University and a Bachelor of Arts in Statistics from the University of Canterbury, New Zealand.