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Matthew Leach is an experienced professional currently serving as Customer Experience Team Lead at Hamilton City Council since October 2019. In this role, Matthew is focused on building community trust and confidence within the council's infrastructure initiatives. Previous positions include Transport Relationship and Engagement Lead, where responsibilities included stakeholder engagement and addressing complex community issues, and various roles at the Earthquake Commission, including Claims Management Analyst and Workflow Coordinator. Matthew holds a Bachelor of Business Analysis, Economics from the University of Waikato and completed education at Hamilton Boys' High School.