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Klemens Keussen is an experienced professional currently serving as Leiter Operations Apps und Plattformen and Leiter Operations at Hamburger Hochbahn AG since August 2019, overseeing the operational management of hvv switch and managing mobility partnerships. Previously, Klemens held the role of Digital Produktmanager at Haspa Next GmbH from October 2016 to July 2019, where responsibilities included the development of the digital neighborhood service kiekmo and the management of an app-controlled locker service. Klemens's career began at Hamburger Sparkasse, where roles included Botschafter für digitale Projekte and Kundenberater. Klemens holds a Master of Arts in Digital Business Management from Rheinische Fachhochschule Köln and a Bachelor of Arts in Business Administration from FOM University of Applied Sciences for Economics and Management.