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Alok Shah is an experienced professional with a background in customer service, logistics, and business development across various industries. Currently serving as a Customer Service Officer at Services Australia since February 2024, Alok has also held roles such as Logistic at Hally Labels and Business Sales Representative at American Express. Previous experiences include Business Development Manager at Noble Professionals Pty Ltd, Fresh Team Member at Woolworths Metro, and Information Technology Support Specialist at Himark Computers. Earlier in career, Alok worked as a Business Development Executive at Natco Pharma Limited in India and as Business Development Manager for Phillips Pharmaceuticals Uganda Ltd, handling marketing for MSD and Acelity. Alok holds a Master's degree in Pharmacy from Kadi Sarva Vishva Vidyalaya and a Master's in Information Technology with a focus on Business Analysis from Federation University Australia.