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Ian Poole is an experienced Application Administrator at Halifax Water since June 2021, responsible for application support and configuration for various enterprise applications, while mentoring new IS staff. Previously, Ian served as I.T. Coordinator at Burchells LLP from September 2013 to February 2021, and at Fleetway Inc. from April 2006 to September 2013, where project management led to significant productivity improvements. Ian's earlier roles include Support Services Analyst at Xwave/Aliant and Support Technician at Stewart McKelvey, providing client support and IT solutions. Ian holds degrees in MCP, MCSE, and MCT, with educational background in Computer/Information Technology Administration and Management.