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Monica Chien has extensive experience in project management and business analysis, with a focus on implementing ERP systems. Monica currently works at Oatly as a Project Manager & Business Analyst, leading IT projects to implement the AX D365 ERP system. Previously, Monica worked at companies such as La Perla, Fortnum & Mason, and River Island, where they played key roles in implementing ERP systems and leading IT projects. Monica has also worked as a Business Analysis Lecturer at Hahow Good School and as the Managing Director of Monrah Consulting Ltd, providing management consultancy services to companies conducting business in China or the UK. Monica has a strong background in supply chain, procurement, asset management, finance, and E-commerce.

Monica Chien's education history begins in 2000 when they enrolled at National Chengchi University for their Bachelor's degree in Business Administration, which they completed in 2004. In 2003, they also attended Copenhagen Business School for a Bachelor's degree in Business Administration. Continuing their education, Monica pursued a Master of Business Administration (MBA) at Cranfield University from 2010 to 2011.

Monica has also obtained several certifications throughout their career. In 2011, they achieved the PRINCE2 Practitioner certification from APMG. Additionally, Monica is a Certified ScrumMaster, although specific details regarding the institution and the year of attainment are not available.

In more recent years, Monica Chien has pursued further learning through online platforms. In 2020, they completed an Artificial Intelligence Course on Coursera and a Microsoft Power BI Desktop and Business Analytics course as an Udemy Alumni.