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Brooke Hershiser is a Senior Quality Systems Engineer at Haemonetics since November 2021, previously serving as a Customer Service Engineer at PerkinElmer, Inc. from June 2018 to November 2021, providing on-site support for a range of life science and chemical analyzers. Prior experience includes a significant role at Haemonetics as Assistant Manager of North American Field Service, where Brooke managed 16 direct reports and ensured high-quality services. Brooke also held the position of Senior Field Service Engineer at Haemonetics, providing comprehensive service for OEM blood processing equipment. Additionally, Brooke worked at DecisionOne as a Senior Customer Service Engineer, offering technical support for computer systems, and began a career in the United States Air Force, supervising ground radio equipment repair. Education includes degrees from the Community College of the Air Force and specialized training in blood processing and life support equipment, along with extensive computer systems training.