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Ellen Roberts has extensive experience in the financial and customer service sectors. Currently serving as a Case Manager at Habito since November 2017, Ellen previously worked as a Mortgage Administrator at Mansion House Capital from September 2014 to October 2017, where responsibilities expanded to include the administration of DB Pension Schemes and managing compliance processes. Earlier, Ellen honed customer service skills as a Sales Assistant at John Lewis Partnership from October 2011 to September 2014, where accomplishments included representing colleagues' voices to leadership, resolving client complaints, and assisting in visual merchandising. Educational background includes attendance at Coloma Convent Girls School from 2003 to 2010.