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Shadab Ahmad is a seasoned professional in the banking sector, currently serving as a Business Banking Specialist at Habib Bank AG Zurich since January 2022. Prior experience includes a role as Senior Complaints Officer at Mashreq Bank from June 2014 to November 2021, focused on client experience and conduct, as well as serving as a Service Associate for high-net-worth clients. Additionally, Shadab worked as a Process Associate at Affinity Express from June 2012 to December 2013. Educational qualifications include a Master of Business Administration (MBA) in Financial Services from Savitribai Phule Pune University and a Bachelor of Commerce (B.COM) in Accounting and Finance from Vinoba Bhave University, along with a Higher Secondary Certificate in Biology, Chemistry, and Physics from Gurunanak Higher Secondary School.