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Faizan Akbar is a skilled Service Delivery Manager currently at H-Tech Supports since January 2024, with a strong background in project planning, coordination, and communication with end clients. Previously serving in similar roles at Sharp Brains and The Establishment, Faizan delivered successful IT operations projects and maintained a high SLA while managing multiple sites. Early career experience includes positions as an Information Technology System Administrator at Raza Associates and a Technical Support Engineer at Metologix, where proficiency in system management and problem resolution was demonstrated. Faizan's educational background includes a Master's degree in Project Management and a Bachelor's degree in Computer Science from COMSATS University Islamabad, complemented by early internships enhancing practical IT knowledge.