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Paulien Charpentier is a seasoned project and implementation manager with over a decade of experience in the public transportation sector, specifically with GVB in Amsterdam since 2012. Currently overseeing the Uithoornlijn tram project, Paulien has previously held positions as Team Manager Operations, managing a team of 50 employees, and as a Trainer for tram personnel focusing on personal effectiveness and professional development. Prior roles include training positions in personal effectiveness and sales at Hamilton Bright Training, project management at Ziggo, teaching roles in bilingual education in China, and various positions in media and communications. Paulien holds a Bachelor of Communication from Windesheim and has pursued further education in sustainable employability and related fields.