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Mercedes Pérez has over 25 years of work experience, starting in 1994 as an Office Assistant at LaGuardia Community College. Mercedes then worked as an Administrative Assistant at Vollmer Associates from 1997 to 1999. Mercedes then moved on to Baruch College, where they served as an Assistant to the Academic Affairs Coordinator in 1999-2000. Mercedes joined Avon in 2000 and held positions as an Executive Assistant and later as a Lead Administrative Assistant until 2004. In 2005, they became an Executive Assistant at Inductis, before joining the Guttmacher Institute as an Executive Assistant to the Vice President of Administration & Finance in 2006-2007. At the Guttmacher Institute, they progressively advanced to the role of Administration Manager, where they reported directly to the Chief Financial Officer and managed a team. From 2014 to 2018, Mercedes served as the Senior Administration Manager, responsible for general office and condominium management. In 2019, they were promoted to the position of Director of Administrative Services at the Guttmacher Institute.

Mercedes Pérez obtained a Project Management Professional Certification from the New York University School of Continuing Education in 2011-2012. Mercedes holds a Bachelor of Arts degree in Spanish and Elementary Education from Herbert H. Lehman College, which was completed in 2004. Prior to that, they earned their High School Diploma from St. Jean Baptiste HS, focusing on Academics. Additionally, they have an additional certification in Project Management from NYU School of Professional Studies.