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Puja Ray is an experienced Salesforce professional with a strong background in administration and business analysis. From February 2022 to May 2024, Puja worked as a Salesforce Administrator and Business Analyst at UChicago Medicine, focusing on implementing an automated billing process to enhance revenue predictability and customer experience. Prior roles include Salesforce Administrator at Bazaarvoice, where support was provided for GS1 standards, and Salesforce Administrator and Business Analyst at Point72, overseeing application operations and troubleshooting on the Salesforce platform. At AIG, Puja served as a Salesforce Developer, managing application support and customizing user interfaces. Puja began the career as an Assistant Systems Engineer at CMC, gaining foundational training in the SDLC process and technical skills in JAVA and SQL. Puja holds a Bachelor of Technology degree in Chemical Engineering from Bharati Vidyapeeth.