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Chelsea Cappuccilli is currently the Manager of Customer Experience & Partnerships at GURUS Solutions. Chelsea leads customer experience initiatives for major accounts, manages a portfolio of top accounts, and generates new business development opportunities. Prior to their current role, Chelsea was a Sales Executive at Lightspeed HQ and a Sales and Customer Service Representative at Laurentian Bank of Canada. Chelsea holds a Professional Development Certificate in Project Management from McGill University and a Bachelor of Arts in Psychology from Concordia University.