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Lizeth Hernandez has a background in the hospitality industry, with experience in various customer-focused roles. Currently working at GuruHotel as the CX Operations Manager, Lizeth also has experience in customer onboarding and customer success. Prior to GuruHotel, Lizeth worked at Bsea Group as an Ejecutivo de reservaciones. Lizeth started their career at Barceló Maya as a Guest Service Agent. Lizeth completed their education at Universidad Autónoma de Querétaro from 2010 to 2014.