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Matthew Garren is a seasoned professional with extensive experience in customer solutions and success management. Currently serving as a Senior Customer Solutions Engineer II at Guru since July 2018, Matthew has advanced through various roles including Senior Customer Solutions Engineer I and Senior Customer Success Manager I, contributing to the company's mission of unifying and verifying internal knowledge for revenue teams. Prior to Guru, Matthew spent over four years at PRN Financial Services, excelling in roles such as Claims Auditor and Customer Success Manager, where responsibilities included patient outreach, insurance verification, and advising claims representatives. Earlier career experience includes a position in customer service at Tunes, focusing on trade-ins, training, and store maintenance. Matthew holds a Bachelor’s Degree in History from Rutgers University - Camden, earned between 2012 and 2014.