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Caroline Krueger is a seasoned professional in digital customer solutions engineering with a career spanning multiple roles at Guru since February 2020, including Senior Manager, Technical Support Team Manager, and Senior Technical Support Engineer. At Guru, a leading collaborative knowledge management solution provider, Caroline contributes to reshaping institutional knowledge practices for notable clients such as Shopify, Square, Spotify, and Zoom. Prior to Guru, Caroline served as a Technical Support Engineer at Vanguard and held the position of Client Relationship Specialist at QUAD656 for a brief period. Caroline holds a Bachelor's Degree in Psychology and Business from the University of Pittsburgh and has international educational experience with CAPA Global Education Network in London. Caroline completed secondary education at Villa Maria Academy.