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Rajnik Bauva is a seasoned professional in customer success with extensive experience in managing client relationships and driving satisfaction across multiple organizations. Currently serving as Senior Manager - Customer Success at Gupshup since March 2024, Rajnik previously held the position of Customer Success Manager 2 at Haptik from September 2022 to March 2024. Prior roles include Key Account Manager at Resulticks, Regional Manager - Customer Success at LeadSquared, and AVP Customer Success at Mobisy Technologies Pvt. Ltd., where both Customer Success Manager and AVP roles were undertaken. Rajnik co-founded Aanadi Brands in June 2015 and holds a Bachelor of Engineering (BE) in Computer Engineering from the University of Mumbai.