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Muhammad Tanvir Ashraf is a seasoned IT professional currently serving as a Sr. Systems and Network Administrator at Gulf Precast Concrete Company L.L.C since December 2016, where responsibilities include installing and configuring a complete vSphere infrastructure and managing the ICT Technical Support team. Previously, Muhammad held the role of ICT Technical Support Officer at the same company from April 2015 to December 2016, ensuring efficient operations of the helpdesk ticketing system. Earlier experience includes a tenure as Customer Service Manager at Jazz (formerly Mobilink) from March 2001 to February 2015. Muhammad holds a Bachelor of Science degree from the Institute of Administrative Sciences at the University of the Punjab, Lahore, along with a Higher Secondary School Certificate and a Secondary School Certificate from the Federal Board of Intermediate and Secondary.