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Liza Moncrieff-Johnstone is an experienced insurance professional with a robust background in customer service and account coordination. Currently serving as an Account Coordinator at Guild Insurance since December 2015, Liza manages inbound client communications, addresses inquiries, and oversees data entry and documentation for both domestic and commercial lines. Prior to this role, Liza worked as an Insurance Systems Tester at Guild Group, focusing on the implementation of the Guidewire InsuranceSuite. Earlier experience includes positions as a Customer Service Representative at Guild Insurance and Assistant Account Executive at Elders Insurance, alongside a role as an Account Coordinator at Aon Risk Solutions. Liza's educational background includes completing Year 12 at St Francis Xavier College in Hamilton, NSW.