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Carolina Pichardo has a diverse work experience spanning various industries. Carolina began their career in 2012 with roles such as Columnist at Manhattan Times and Web/Content Producer at Meredith. Carolina then worked as an Editorial/Freelance for Grandparents.com and later served as a Production Manager at Advertising Age. In 2015, Carolina joined Everyday Health Inc. as a Senior Associate Editor, followed by a role as Reporter/Producer at DNAinfo (New Media News LLC). Carolina also worked as a Video Journalist at NY1 Noticias. Carolina then worked at Literacy Inc. as an Early Childhood Program Manager before moving on to Guideposts, where they held positions as a Senior Digital Editor and currently as a Senior Managing Editor/Digital Content Lead. In 2022, they joined Children of Bellevue as the Marketing Chair.

Carolina Pichardo holds a Bachelor's Degree in Communications, with a focus on Mass Media and Broadcasting from New York University. Carolina also obtained a Certificate in Web Design Circuit from General Assembly, specializing in Front-End Development, Design, and Wordpress Building. Furthermore, they have a Certificate in Wordpress and Graphic Design from Skillcrush. In addition to their formal education, Carolina Pichardo has also acquired a certification in Creating a Communications Strategy from LinkedIn. This certification was obtained in 2023.