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Joanna Ma has a diverse work experience, starting with their current position as a Research Manager, Insights at Guidepoint, a role they have held since January 2023. Prior to this, they were an Associate, Insights at Guidepoint from March 2021 to January 2023.

Before joining Guidepoint, Joanna worked at SDL from March 2019 to October 2020 as part of the Sales Team. Joanna then moved on to IBM, where they worked as a Client Manager - Commercial Business from November 2018 to March 2019.

Joanna also has experience with SDL MultiTrans and Donnelley Language Solutions, where they worked as a Sales Administrator from December 2016 to November 2018. Joanna'searliest work experience was as a Research Team Intern at the China National Film Museum in 2014.

Joanna Ma attended Lingnan University from 2012 to 2016, where they earned a Bachelor's degree in Economics. In 2015, they briefly studied at University West, but no specific degree or field of study was mentioned. Additionally, in December 2018, Joanna obtained a certification in IBM Blockchain Essentials (BC0101EN) from IBM.