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Renae Fanara-Otis is a seasoned professional in project management and customer success, currently serving as a Senior Project Manager for the Northeast at GuidePoint Security since November 2022. Renae has previously held significant leadership roles, including Director of Customer Success at Ascend Learning Kognito from 2020 to 2022, and Director of Global Support and Customer Success at FireMon from 2018 to 2020. Renae's career also includes impactful positions as Director of Customer Success and Service Delivery at Optiv Inc from 2012 to 2017, and Consultant and Principal at PS-PROFESSIONAL SERVICES from 2009 to 2012. Academically, Renae holds a Bachelor of Science in Organizational Management & Leadership from Friends University and a Masters Certificate in Project Management from The George Washington University.