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Heather MacKenzie has a diverse professional background, starting from their retail management experience at HMV Canada to their current roles as Clinical Coordinator and Administrative Assistant at Guelph Community Health Centre. Heather also has experience in volunteer coordination and medical office administration. Heather has a Bachelor's degree in Communication and Media Studies from Simon Fraser University and a Medical Office Assistant certification from George Brown College. Heather previously held various managerial positions at Universal Music Canada.