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Ruan Albino Moura currently serves as an Analista de Dados de Gestão e Sucesso do Cliente at Grupo Guarida, where responsibilities include customer success and experience, data analysis, strategic planning with OKRs, and process mapping. Prior roles include positions at Genebra Seguros as an Assistente de Sucesso ao Cliente, focusing on commercial analysis, client support, and CRM systems, and as an Analista at Teraware Soluções em Software e Internet, concentrating on data analysis and project management. Earlier experience involves customer service roles at Nacional and UOL EdTech. Ruan is pursuing a degree in Ciência de Dados at Estácio, expected to complete in October 2025.