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Luca Zamperetti is an IT System Engineer and Help Desk Manager at Gruppo ICM since January 2020, specializing in ERP management, information systems, and overseeing the help desk. Previously, Luca served as an IT Specialist and Help Desk Manager in a similar capacity, focusing on ERP management and junior system administration. Luca’s professional journey began as a Junior EDP at TSVI SRL from July 2019 to January 2020, where responsibilities included technical support. Luca holds a Diploma from IIS Marzotto-Luzzatti, earned in 2019, in Informatica e Telecomunicazioni.