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Nayeli M. possesses extensive experience in key account management, currently serving as Key Account Manager at Grupo TI México since March 2014, where responsibilities include modernizing ERP systems with SAP S/4HANA Cloud, SAP licensing, and business process redesign. Prior to this role, Nayeli M. held positions in resource management, IT recruitment, and human resources, including IT Recruitment Specialist at Fast Dolphin, IT Recruiter at Infosys, and IT Recruitment & Selection Executive at Dextra Technologies. Nayeli M. began a professional career as an HR Assistant at OptaSmart Solutions and holds a degree in LPO from Universidad Tecmilenio, earned between 2008 and 2011.