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Laio Zuliani is a skilled IT project analyst currently employed at Fractalia since January 2024, focusing on onboarding projects and user hiring windows. Prior experience includes technical support roles at System Interact and Brascin, where responsibilities encompassed Service Desk support, software configuration, and system maintenance. Laio has also worked in several customer service and sales positions, such as financial consultant at GuiaMais and collections analyst at Concentrix. Educational background includes a Hardware Analyst certification from Dell Educate Institute and a technical course in preventive maintenance. Laio’s extensive experience spans both IT support and client-facing roles, showcasing a strong foundation in technology and customer relations.