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Vaiki Randala is a seasoned professional in operations and customer care, currently serving as the Head of Operations and Customer Care at ³Ò°ùü²Ô´Ú¾±²Ô since December 2021. Prior to this role, Vaiki held various positions at Playtech from 2005 to 2021, including Service Level Manager and Technical Support Manager. Vaiki's extensive background covers multiple leadership roles, emphasizing a strong foundation in technical support and customer service. With a Master of Science and a Bachelor of Science in Mathematics from the University of Tartu, Vaiki possesses a solid educational background to complement professional expertise.