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Gina Reilly Coates is an accomplished operations and member success leader with extensive experience across various industries. Currently serving as Sr. Director of Care Operations at Grubhub, Gina previously held the position of VP and Director of Member Success at The Cru. Gina's career includes roles such as Operations Director at Helm Services, Senior Operations Manager at Amazon, and Consultant for Finance & Operations at BBC. Notable earlier positions include Director of Operations at Bancroft Bilingual Elementary School and Founding Business Manager at Maya Angelou Public Charter School. Gina Reilly Coates earned an MBA in Operations/Logistics and Supply Chain from the University of Maryland - Robert H. Smith School of Business and a Bachelor of Science in Economics from the University of Maryland Baltimore County.