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Douglas Avelino has extensive experience in maintenance planning and administrative roles, currently serving as Técnico de planejamento e manutenção II at GRU Airport since November 2015. Responsibilities include maintenance planning for civil infrastructure, developing and monitoring maintenance indicators, recommending process improvements, contract management, and overseeing maintenance execution. Previous roles at GRU Airport include Assistente administrativo, managing contract measurement and procurement systems, and Help Desk Manutenção, facilitating equipment maintenance requests. Prior to airport operations, Douglas worked at Contax as an Assistente de atendimento/Back office, focusing on debt collection and negotiation with clients. Education includes a degree in Tecnologia em Processos Gerenciais from Universidade Cruzeiro do Sul, Técnico em eletrônica from Instituto Politécnico Nacional, and advanced IT training from Senac Brasil and Cedaspy.