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Alvaro Marquez is the Founder and General Director of SLIM Institute, Founder & CEO of Interlaken USA & LATAM, Strategic Partner for Insurance Market at GroupCOS, and former Board of Directors Member at Asociación Colombiana de BPO. Alvaro has also worked as an Independent Consultant for LIMRA Talent Solutions LATAM, Vicepresidente Consejo Directivo Mesa Sectorial BPO/KPO/ITO at Servicio Nacional de Aprendizaje (SENA), and held various roles at Top Factory Contact Center and Comité Olímpico Colombiano. Alvaro Marquez has a strong educational background, including degrees in Business Administration, Strategic Management, and Corporate Governance.