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La Shonda Martin, MS, is a highly experienced System Configuration Manager at Group1001 since May 2021, focusing on project management, system configuration, and collaboration with Provider Network and claims departments. Previously, La Shonda served as a Facets Business Analyst at ITEK People INC, where responsibilities included requirements gathering and facilitating Agile processes. La Shonda has held various analytical and configuration roles at AmeriHealth Caritas, Blue Cross Blue Shield of Louisiana, and Meritain Health, contributing to data oversight, medical plan data analysis, and network support. La Shonda holds a Master of Science in Industrial Technology and a Bachelor of Science in Computer Information Systems from Buffalo State University.