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Jessica Mervar, M.Ed., currently serves as a Process Automation Analyst at AuguStar Life, where responsibilities include collaborating with cross-functional teams to enhance RPA design, managing robotic automation workflows, and providing post-implementation support. Prior to this role, Jessica accumulated extensive experience at Ohio National Financial Services, progressing from Senior Talent Development Administrator to various roles in talent development and human resources, where contributions included designing corporate learning resources and managing learning management systems. Jessica holds multiple degrees from the University of Cincinnati, including a Master's degree in Instructional Design and Technology, as well as a Bachelor's degree in Communication and a Bachelor of Science in Education, complemented by various certificates in related fields.