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John Setyaputra is an experienced EDI professional with a strong background in managing Electronic Data Interchange processes across various organizations. Currently serving as the EDI Manager/Helpdesk at Grey Matter Concepts, John has previously held managerial and coordinator roles at Geneva Home Fashion, Cachet Industries Inc, and Ben's Garden, Inc. Throughout the career, John has demonstrated expertise in monitoring EDI transactions, troubleshooting errors, and enhancing workflow processes. With a Bachelor of Business Administration degree from the Institute of Business Indonesia, John possesses comprehensive knowledge of EDI systems and NetSuite, contributing to operational efficiencies in multiple sectors over more than two decades of experience.