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Will Hyatt is an accomplished data systems analyst currently employed at Greenville Federal Credit Union since July 2022. Previously, Will served at ScanSource as a managed services support specialist, where responsibilities included managing reported issues through Salesforce and onboarding customers with Avaya IP Office. Will also has experience as a service desk specialist at Wabtec Passenger Transit, providing IT support to over 600 end users, and as a system administrator and help desk technician in the US Army, supporting a significant military task force and managing multiple servers. With a strong educational background that includes a Bachelor of Science in Cyber & Network Security from ECPI University and a Bachelor of Science in Cybersecurity from the University of Maryland Global Campus, Will Hyatt possesses a comprehensive skill set in IT operations and customer support.