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David Tompkins is an experienced IT professional with a strong background in technical support and user computing. Currently serving as Help Desk Manager at GreenPages Technology Solutions since April 2014, David has progressed through roles including Help Desk Team Lead and Help Desk Engineer Level II. Prior experience includes supporting over 600 users at EBSCO Information Services as an End User Computing Tier 2 specialist, along with roles in computer sales at Best Buy and technical support at Endicott College. David holds a Bachelor of Science in Computer Science from Endicott College, which complements a diverse skill set in troubleshooting, remote support, and user account management.