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Bríd Fortune has a diverse work experience in customer success roles. Bríd is currently working at Greenhouse Software as a Customer Success Director since March 2023. Before that, they worked at the same company as a Senior Enterprise Customer Success Manager from July 2021 to April 2023. Prior to joining Greenhouse Software, Bríd served as a Senior Customer Success Manager at Smartling from January 2021 to July 2021, and as a Customer Success Manager from May 2018 to January 2021. Bríd also worked at CarGurus as a Customer Success Manager from September 2016 to May 2018. Bríd began their career at CarTrawler, where they held various roles including Partner Manager from January 2014 to June 2016, Integration Executive from March 2013 to January 2014, and Customer Service Representative from June 2012 to March 2013.

Bríd Fortune attended Colaiste Bride from 2001 to 2007. Bríd then pursued a Bachelor of Business degree at Waterford Institute of Technology from 2007 to 2011.