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Tatiana Hernandez is an experienced professional in the field of customer relations and project management. Currently serving as a Customer Relations representative at Green Dynamix since October 2024, Tatiana supports project management across multiple states, ensuring client satisfaction through personalized assistance. Prior experience includes a role as a Customer Success Representative at TextLocate, where Tatiana engaged with clients throughout their lifecycle and increased customer engagement. As an Operations Supervisor at Teleperformance Colombia, Tatiana implemented performance standards to boost productivity. Additionally, Tatiana worked as a Project Manager at Ambiente Soluciones, focusing on exceptional customer service and international negotiations. Tatiana also has experience as a bilingual interpreter and holds a degree in psychology from Fundación Universitaria Luis Amigo.