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Amelia Syafri Akbarliani is an experienced customer service and telesales professional with a strong background in maintaining customer accounts and managing complaints. Currently serving as a Customer Service Officer at GreatDay HR since February 2021, Amelia excels in building sustainable relationships through effective communication and handling account contracts. Previous roles include telesales positions at Talenta by Mekari, Grab, and Teleperformance, where responsibilities involved informing customers about products and directing them to field sales when necessary. Amelia's earlier experience includes customer service representation at PT Bank Central Asia Tbk and general administration at PT Dunia Bintang Walet, showcasing a diverse skill set in client interaction and administrative functions.