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Steve Fust has a strong background in IT and infrastructure management. Steve most recently worked as an Infrastructure Administrator at Great Lakes Water Authority, where they were responsible for capacity and security planning, data and performance management, and systems maintenance. In this role, they also handled IT planning for infrastructure, hardware, software, and technical research and development. Prior to this, Steve worked at JPMorgan Chase & Co. for several years in various IT roles. Steve served as an IT Client Services Technical Lead, where they provided technical expertise, leadership, and support for production issues and projects. Steve also served as an IT Desktop Support Engineer, handling Level 2 troubleshooting, workstation maintenance, and application support for over 3000 clients. Additionally, Steve worked as an IT Server Engineer, focusing on server management and maintenance. Overall, Steve has a proven track record of exceeding customer service expectations and effectively resolving complex technical challenges.

Steve Fust received a Bachelor of Science (BS) degree in Computer Science - Information Systems from the University of Michigan-Dearborn. Additionally, they obtained a certification as a VMware Cloud on AWS - Trained Professional from VMware in March 2021.