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Brian M. possesses extensive experience in operations management, currently serving as the Manager of Branch Operations at Graybar since February 1998. In this role, Brian M. assists the Director of Operations in enhancing customer service and implementing effective business practices across all locations. Previous experience includes roles as Supervisor of Customer Service, Project Specialist, and Customer Service Representative at Castner-Knott from 1997 to 1998, where Brian M. also held the position of Department Manager. Brian M. holds a Bachelor of Science degree in Management from Haslam College of Business at the University of Tennessee, earned between 1992 and 1997.