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Rachid KELIDOU has extensive experience in the technology and customer support sectors, currently serving as an Account Executive at Gravitee since March 2021, where responsibilities also include Customer Success Manager and Head of Support. Prior to Gravitee, Rachid held the position of Responsable d'exploitation at Pictime Groupe from October 2018 to March 2021, focusing on functional and technical oversight of application solutions. Rachid's career began at OVH, where a decade was spent as a DevOps professional from March 2008 to July 2018.