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Narine Osipyan is currently the Head of Group Operations at Grapeseed Media. In their previous role as the International Retail Operations Manager at WHSmith, they successfully led a major business reorganisation in Paris, France, resulting in significant cost reductions and increased sales targets. Narine also developed and implemented operational manuals, complaint management systems, and company values across overseas branches. They hold a BA (Hons) in Marketing from Anglia Ruskin University.