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Joyce Oliveira is an experienced professional currently serving as a Government Compliance Specialist and AVP of POTS Provisioning at Granite Telecommunications since February 2005. With a leadership role overseeing a team of 130 employees, Joyce manages order programming with ILECs to support over 1.3 million business phone lines and 14,000 Fortune customers, focusing on achieving departmental and industry standards while promoting staff development. Previous roles at Granite include Director of POTS Provisioning and various managerial positions, complemented by experience at Alticomm, Inc. and ServiSense.com. Joyce holds a degree in Foreign Language Studies from Providence College.