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Marcelo Alagoa began their work experience in 2008 as the Gerente Encargado at Novedades Sonia C.A. Marcelo held this position until 2015. In 2015, they joined Grandstream Networks as a Technical Support Engineer and later became the Technical Support Lead for LATAM in February 2022. Marcelo'srole at Grandstream Networks is ongoing and there is no specified end date.

From 2008 to 2014, Marcelo Alagoa attended Universidad Jose Antonio Paez. However, no degree or field of study information is provided.