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Lori Balik-Maldonado has extensive experience in human resources and member experience management, currently serving as Brand Ambassador Manager at GrandPad since June 2015, where previous roles included Member Experience Manager, Human Resources Manager, HR Generalist / Payroll and Benefits Administrator, and Member Experience Agent. Prior to joining GrandPad, Lori worked at Target from December 2008 to July 2014, holding positions such as HR Team Leader and Senior HR Specialist-Marketing.